PRIVACY POLICY
Effective Date: March 2020
NatureZorb Inc (hereafter “NatureZorb”) is committed to protecting your personal information. Some of the personal information you input into www.naturezorb.com (the “Website”) will be included in a data file of NatureZorb.
This Privacy Policy describes, among other things, the types of information collected about you when you visit the Website; how your information may be used and when it may be disclosed; how you can control the use and disclosure of your information; and how your information is protected.
What information do we collect?
We receive, collect and store any information that you enter on our website or provide to us in another way. In addition, we collect mobile device identification and the Internet Protocol (IP) address used to connect your computer or mobile device to the Internet; log in; Email address; password; computer information, connection and purchase history. We can use analytic software to collect information about the session, including the response time of the page, the duration of visits to certain pages, interaction on the site, browsing actions, patterns and the methods used to navigate off of it, information collected through cookies, web beacons and other, similar technologies. We also collect personal ID information (including name, email, password, phone); payment info (including credit card information), comments, suggestions, product reviews, recommendations and personal profile.
Where permitted by applicable law, we may collect information about you from other sources, including through interactive applications (such as mobile devices, third-party services, and embedded video players), from third party sites (for example social media sites), and from commercially available sources (such as data aggregators and public databases). The types of information we may collect includes personal details (including name, age, gender and other demographic data), contact information (including postal address and telephone numbers), your interests and purchase behaviour and navigation data (including websites visited and advertisements viewed or clicked on).
How do we collect information?
When you fill and send the contact form or make a transaction on our website, as part of the process, we collect personal information you provided, such as your name, address and email address. Your personal information will be used only for the specific reasons mentioned.
How do we collect the information?
We collect such personal and non-personal information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer support and technical support;
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To ensure the security of our websites;
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To enable us to fulfill your requests for products, services, and information, including to complete transactions that you have requested;
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To be able to contact our visitors and users with general and personalized notifications related to the service, so as promotional messages;
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To create statistical data and other non-personal information, that we or our business partners may use to provide and improve our services;
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To better understand how you interact with the website to understand and improve the Website and our service offerings (including customizing the content of the Website and developing advertising tailored to your interests);
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To comply with applicable laws and regulations
How do we store, use, share and disclose site visitor´s personal information?
Our company is hosted on Wix.com platform. Wix.com provides the online platform that allows us to display for you information about our company as well as sell our products and services. Your data can be stored through Wix.com data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall. All the direct payment gateways offered by Wix.com and used by our company adhere to the standards established by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . The PCI-DSS requirements help ensure the safe handling of credit card information managed by our store and its service providers.
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Contact with site visitors
We can contact you to get notifications about your account, to solve problems with your account, resolve a dispute, collect fees or money owed, to know your opinion through surveys, polls or questionnaires, to send updates about our company, or when compliance with our User Agreement, national laws and any agreement needs to be compelled by you. For these purposes, we can contact you by email, telephone, text messages and postal mail. All the direct payment gateways offered by Wix.com and used by our company adhere to the standards established by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . The PCI-DSS requirements help ensure the safe handling of credit card information by our store and its service providers.
If you do not want us handle your data, or wish to access, update or delete any personal information we have, please contact us by sending an email to genaro.casas@naturezorb.com.
We have the right to modify this privacy policy at any time, therefore frequent review of this text content is strongly suggested. The changes and clarifications will be effective immediately after they have been posted on this site. If we make substantial changes to this policy, you will be notified, so that you get to know what information we are collecting, how we use it, and under what circumstances, if applicable, we use and / or disclose it.